Help

 

What is IMMOSCOOP?

IMMOSCOOP is the hotspot for the latest properties in Belgium. If you are looking for a property that has just recently appeared in the market, then IMMOSCOOP is the place to be. IMMOSCOOP is created by real estate professionals who wanted to give the end user and consumer a user-friendly website with the most recent properties in the market.



Can I put an ad as a private owner?

Yes, as a private owner you can submit your property for free and we publish it on our website for a duration of 2 months. maximum Click here if you want to publish your home for free.



How do I save my property?

Once you have registered for an account, you can press the save to favorites property button. IMMOSCOOP will then save your properties which you can review by pressing the favorites button in the top of the menu.



Can I save my search results?

Just as with the favorites, you can also save your searches. You can save up to 5 searches in your account once registered.



Do you really have the latest properties?

Yes, our portal has the most recent real estate listings offered by official real estate agents in Belgium which are members of the IMMOSCOOP portal. They are committed to offering the latest listings on IMMOSCOOP.



Can I remove or make changes to an ad?

Yes, if you have uploaded a property and would like to make changes, please email the amendments to support@immoscoop.be and we will update as soon as possible. The same applies to remove a property that you have already published. Each modification is reviewed by a member of our team in order to ensure the highest quality and professionalism.



I lost my password, how can I retrieve it?

If you lost your password, please email us at support@immoscoop.be and we will send you a new auto-generated password.



What are your terms and conditions?

IMMOSCOOP is all about transparency in communication. You can read, our terms and conditions and privacy policy.



For Professionals

 

How can I become a member of IMMOSCOOP?

Only officially licensed real estate agents in Belgium qualify to become a member of IMMOSCOOP. You must have a valid BIV number in order to operate and mediate in real estate. Please contact our help desk for more information on how to join.



How can I manage my property ads?

Agents who are a member of IMMOSCOOP can manage and edit their properties using our content management system. Please contact our help desk for more information via support@immoscoop.be.

How can I protect my website against scraping?

Agents who are a member of IMMOSCOOP are allowed to use all the options and tools available to them. IMMOSCOOP has developed an antiscraping code that allows you to implement on your website in an easy and non-intrusive way in order to stop and block future scrapers. For more information, please contact our help desk.



How long do new ads feature as new?

Property ads are visible as new on IMMOSCOOP for the first 2 months. They feature on the IMMOSCOOP portal for the first 30 days so that you have a full overview of the most recent properties in portfolio from IMMOSCOOP members.



I have more questions, who can I contact?

For administration or billing, please contact us through our main email address at info@immoscoop.be. For technical questions or more in-depth questions related to our website, please contact support@immoscoop.be.